When it comes to time and attendance tracking, connection is everything.
Your TimeClock devices need a stable, secure network to communicate with the systems that store and process employee data. If your organisation uses OnTime devices supported by Cube Purple and RLDatix, here’s how to keep everything running smoothly.
1. Connect OnTime with AirStack
For accurate data transfer, your OnTime devices must maintain a clear connection to AirStack – the cloud platform that handles all attendance information.
Checklist:
Allow unrestricted internet access for SmartHub devices through your firewall.
If full access isn’t possible, ensure they can connect directly to AirStack (Allocate Cloud).
For specific IPs or URLs, contact RLDatix Support for confirmation.
2. Enable Access to CPAir
Your TimeClocks also connect to CPAir, Cube Purple’s remote device management system. This enables updates, diagnostics, and maintenance without on-site visits.
Allow communication with:
🖥️ Server IP: 198.244.229.71
Once configured, your devices will automatically stay updated and connected.
3. Keep Google Play Services Open
Google Play Services power essential OnTime functions such as employee registration, location validation, and secure template transfer.
Network ports to allow:
443 (standard HTTPS)
5228–5230 (background services)
Keeping these open ensures seamless syncing and system updates.
4. Enable Remote Support via TeamViewer
When issues arise, Cube Purple’s support team uses TeamViewer for fast, secure remote assistance. It only makes outgoing connections, so it’s safe and compliant.
Firewall settings:
Port 5938 (preferred)
Port 443 or 80 (backup options)
With this in place, help is just a click away.
5. Why Your Network Setup Matters
A properly configured network keeps your TimeClock system dependable and compliant. When OnTime, AirStack, CPAir, and Google Play are all accessible, you’ll benefit from:
✅ Real-time data sync
✅ Automatic updates
✅ Secure remote management
✅ Minimal downtime
At Cube Purple, we believe technology should simply work — and that starts with a secure, well-configured network.
Need Help?
Setting up new TimeClocks or checking your configuration?
Our team will ensure your network, devices, and system stay connected and reliable.
